Welcome to connected commerce

Unlock the power of information so you can unleash the power of connected commerce.

Imagine a world where every part of the retail ecosystem — from back office to in-store — is always on, always available and totally in sync. Explore new possibilities with innovative, end-to-end automation and workflows. Bridge systems and sync-up silos. Break bottlenecks. Unleash efficiency. Deliver unparalleled experiences that keep customers coming back.

distribution fullfillment and dark stores

Empower your people

From strategy to sourcing, HR to AP, back office is always working to improve productivity, reduce costs and drive compliance.

Automated workflows across billing, mail and returns

Enhanced digital capabilities for remote and hybrid employees

Internal and external insights to make faster decisions with confidence

Manual workflows are so last season

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Optimize your supply chain

Manufacturing and production are the engine of speed-to-market. Get the tools and tech to move product from source to shipping with efficiency and ease.

Support for robotic picking, assembly and material handling to speed production

Remote equipment monitoring and management to get ahead of issues

Support for additive manufacturing to optimize product design and prototyping

Discover how robots can assist teams

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Nail your distribution & delivery

When every second counts, a symphony of automated fulfillment tools coordinate picking, packing, and last-mile delivery, with speed and precision.

Informed logistics to get product from dock to stock in record time

Support for cobots that boost employee productivity and retention

Support for WMS integrated scanners for simplified inventory inspection and management

Intelligent lockers that streamline micro fulfillment and in-store pick up

We’ve got bright ideas for dark stores

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Streamline in-store operations

Eliminate common points of friction with a streamlined information flow across all touchpoints: inventory management, purchase, service and returns.

Support for:

Smart technology that dynamically tracks inventory to avoid out-of-stocks

On-demand service to speed technology adoption, improve uptime and enhance customer experiences

Next-generation POS systems and mobile tech to speed up checkout times

Cash recyclers and smart safes that perfect cash management

We remove your operational complexities

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Convert customers

Make errands engaging with cutting-edge retail tech that ensures unmatched quality of service and converts customers with “wow” experiences.

Digital signage with interactive recipes and nutrition information

Augmented reality to surprise and delight your customers

In-store technology to help customers find their way — both through the store and to added purchases

Marketing services to build customer loyalty

Customer loyalty — always in stock

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Scale technology with ease

Stay focused on building amazing capabilities, and let Ricoh put them out into the world. Get the infrastructure, service and support for accelerated, sustainable growth.

Tap into Ricoh’s 80-year history as a global innovation leader in technology and business solutions

Access proven tech and automation solutions to scale for success

Seamlessly integrate your tech to expand valuable partnerships

Deliver full lifecycle support and service through Ricoh’s global team of experts

Always on. Always available.

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Ready to reimagine retail?

Welcome to connected commerce

Empower your people

Manual workflows are so last season

Optimize your supply chain

Discover how robots can assist teams

Nail your distribution & delivery

We’ve got bright ideas for dark stores

Streamline in-store operations

We remove your operational complexities

Convert customers

Customer loyalty — always in stock

Scale technology with ease

Always on. Always available.

Imagine connected commerce that’s always on and always supported

Is your business ready for connected commerce?