The cutting-edge of retail – now within your reach
Take manual burdens off your team. Reduce friction. Create customer experiences that wow. Retail technology makes it all possible. And with a trusted service partner by your side, implementing, leveraging and scaling technology to achieve your goals is easier than ever.

We make digital evolutions effortless
Wherever you are in your automation journey, Service Advantage can help you implement, integrate and scale retail technology with ease. We’ll work with your team to find the upgrades that make the biggest impact, put all your systems in sync and bring your biggest ideas to life.
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What can you expect from RICOH Service Advantage?
A consultative partner
Retail automation isn’t one-size-fits-all. We’ll analyze your needs with a brand-agnostic approach to find the strategies, vendors and tools for your goals.
Expert service
Our nationwide team of experienced technicians has the coverage and capabilities to tackle any tech breakdown to get you back to business – and the know-how to keep it from recurring.
Full lifecycle management
Amazing things happen when all your tech works together. With Ricoh, you get one partner to seamlessly integrate and manage it all – regardless of brand, make or model.
Ongoing support
Implementing cutting-edge tech isn't the end of our relationship. Our team provides ongoing training and adoption resources to help you make the most of your investment.
Revolutionized retail starts here
Scale technology with ease
A retail world where all your technology is always on, always available and totally in sync. We call that connected commerce. Learn how Service Advantage helps make it possible.
Download eBookEnhance in-store experiences with retail media solutions
Increase sales, educate shoppers, and drive loyalty with our new in-store retail media solution. As your trusted service provider, we bundle everything you need to fuel quick and easy earnings.
Learn moreService Advantage in action

Unlock the power of your information with Ricoh
Are siloed systems holding your business back? See how Ricoh can connect your full tech ecosystem and harness your data to do amazing things.
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See everything Service Advantage has to offer
Discover the full capabilities of Service Advantage and how your business can put them to use.
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Ready to talk retail tech?
Once you meet our team, you’ll know you’ve found the right people for the job.